Platform Tour

Your Journey with NeoPep

From sign-up to success — a complete guide to every feature and calculator in the NeoPep platform.

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Create Your Account

Sign up with your email or Google account. Verify with an OTP code, then choose your account type to get started.

  1. 1
    Click "Register" and enter your email and password (or use Google sign-in).
  2. 2
    Enter the OTP code sent to your email to verify your account.
  3. 3
    Choose your account type: Client (shop products), Reseller (sell to your own clients), or Referral Agent (earn commissions on referrals).
  4. 4
    Complete your profile with name, phone, and shipping address.
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Browse the Product Catalog

Explore our full range of research-grade peptides with detailed specifications, certificates of analysis, and transparent pricing.

  1. 1
    Navigate to the Products page from the navbar.
  2. 2
    Filter by category: Growth Hormone, Healing, Cognitive, Weight Management, Anti-Aging, Sexual Health, or Research.
  3. 3
    Click any product to view full details: peptide sequence, purity, concentration, vial mg/ml, recommended protocol, starting dose, storage conditions, CAS number, and YouTube videos.
  4. 4
    Pricing automatically adjusts based on your account type (retail, B2B Tier 1/2/3, or reseller custom pricing).
  5. 5
    Add products to your cart with quantity selection.
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Peptide Finder Questionnaire

Not sure which peptide is right for you? Our 7-step smart questionnaire analyzes your goals and health profile to recommend ideal peptides.

  1. 1
    Navigate to the Peptide Finder page.
  2. 2
    Step 1: Select your primary goal (fat loss, muscle gain, anti-aging, recovery, energy, sleep, hormone optimization, skin/hair, injury healing, or libido).
  3. 3
    Step 2: Choose secondary goals (appetite control, blood sugar, inflammation, focus, immune support, gut health, endurance, stress reduction).
  4. 4
    Step 3-4: Answer medical questions (conditions, medications, previous peptide use, cancer history, blood pressure, insulin resistance).
  5. 5
    Step 5: Share your training details (days per week, training type) and lifestyle (sleep quality, stress level, diet type).
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    Step 6: Indicate specific struggles (appetite, sugar cravings, fat loss plateau, joint pain, slow recovery, low stamina).
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    Step 7: Select gender and any hormone symptoms.
  8. 8
    Submit to receive AI-powered peptide recommendations with reasoning.
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Place an Order & Checkout

Seamless checkout with PayFast online payments or EFT bank transfer. Delivery fees are calculated automatically.

  1. 1
    Add products to your cart from the Products page or Product Detail page.
  2. 2
    Go to your Cart and review your items.
  3. 3
    Proceed to Checkout and enter/confirm your shipping address.
  4. 4
    Choose your payment method: Online Payment (PayFast — credit card, Instant EFT) or EFT (manual bank transfer).
  5. 5
    Optionally toggle "Generate dosing schedule" for eligible peptide products.
  6. 6
    Optionally apply available referral commission credits as a discount.
  7. 7
    Review the order summary (subtotal, shipping, discounts, total) and confirm.
  8. 8
    For PayFast: you'll be redirected to the secure PayFast gateway. For EFT: use the provided banking details and reference your order number.
  9. 9
    Receive an order confirmation with your order number.
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Weight Tracker & Progress Charts

Log your weight regularly, visualize trends, and get a BMI-recommended healthy weight range calculated automatically.

  1. 1
    Navigate to the Weight Tracker page.
  2. 2
    Click "Log Weight" to create a new entry.
  3. 3
    Enter your current weight (kg or lbs), height (cm or inches), age, gender, and optional goal weight.
  4. 4
    The system automatically calculates your BMI-recommended healthy weight range (18.5–24.9 BMI).
  5. 5
    View your progress on the interactive chart — the trend line shows weight over time, with goal weight and healthy range overlays.
  6. 6
    Edit or delete past entries from the history list.
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    Log daily for the most accurate trends and better recommendations.
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Calorie & TDEE Calculator

Powered by the scientifically-validated Mifflin-St Jeor equation. Calculates BMR, TDEE, weight loss targets, and your timeline to goal weight.

  1. 1
    Ensure you have a weight entry logged with your weight, height, age, and gender in the Weight Tracker.
  2. 2
    Set your activity level in your Health Profile: Sedentary, Lightly Active, Moderately Active, or Very Active.
  3. 3
    BMR is calculated using the Mifflin-St Jeor equation: Men = (10×kg) + (6.25×cm) − (5×age) + 5; Women = (10×kg) + (6.25×cm) − (5×age) − 161.
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    TDEE = BMR × activity multiplier (Sedentary: 1.2, Lightly Active: 1.375, Moderately Active: 1.55, Very Active: 1.725).
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    Weight loss targets: Gentle deficit = TDEE − 500 (lose ~0.5 kg/week); Aggressive deficit = TDEE − 750 (lose ~1 kg/week).
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    Safe minimums enforced: 1,200 cal/day for women, 1,500 cal/day for men.
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    Timeline calculator: Estimates weeks to reach your goal weight based on your chosen daily intake (using 7,700 kcal = 1 kg of fat).
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Protein Goal Calculator

Automatically calculates your daily protein target based on your goal weight — using the standard 1g of protein per pound of body weight.

  1. 1
    Set a goal weight in your Weight Tracker entries.
  2. 2
    The calculator converts your goal weight to pounds (if entered in kg, it multiplies by 2.20462).
  3. 3
    Your daily protein target = 1g per pound of goal weight (e.g., 75 kg goal = 165 lbs = 165g protein/day).
  4. 4
    The protein goal card appears on your dashboard and weight tracker page alongside your calorie targets.
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Dosing Schedules

Automated dosing schedules generated from your orders, or create custom schedules manually. Track each dose by week and day.

  1. 1
    Navigate to the Dosing Schedules page.
  2. 2
    Option A — Auto-generate: When placing an order with dosing-eligible products, toggle "Generate dosing schedule" at checkout. The schedule is created using the product's vial mg/ml specs and recommended protocol.
  3. 3
    Option B — Manual: Click "Create Schedule", select a product (or enter manual details), set a start date, and define weekly doses in mg (ml is auto-calculated from vial concentration).
  4. 4
    View your schedule: organized by week, with each day showing the dose in mg and ml.
  5. 5
    Mark doses as taken by checking them off.
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    Edit individual doses (adjust mg/ml) as needed.
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    Pause, resume, or cancel a schedule at any time.
  8. 8
    Receive optional dosing reminders (if enabled in your settings).
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Referral Program & Commissions

Earn commissions and discounts by referring friends, clients, and resellers. Multi-tier commission system with full tracking.

  1. 1
    Find your unique referral code on the dashboard or referral share card (format: NEO-XXXXXX).
  2. 2
    Share your referral link via: Copy to clipboard, WhatsApp, or Email.
  3. 3
    When someone signs up using your link, their account is automatically linked to you as the referrer.
  4. 4
    When a referred user places a paid order, commission credits are automatically calculated:
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    • Direct referrals: Standard commission percentage on order total.
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    • Second-tier: You earn commission when your direct referrals refer others.
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    • Reseller-linked: If you linked a reseller, you earn a percentage of all their sales.
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    Commission credits track through statuses: Pending (order placed) → Earned (order paid) → Paid (payout processed) or Cancelled (order cancelled/refunded).
  9. 9
    Redeem credits as a discount on future orders, or request a bank payout.
  10. 10
    Configure your banking details in your account for commission payouts.
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Gamification & Rewards

Stay motivated with points, levels, daily streaks, and achievements. Earn rewards for staying active and engaged.

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    You earn points automatically for various actions:
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    • Daily login (maintain your streak!).
  3. 3
    • Logging your weight.
  4. 4
    • Placing orders.
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    • Making referrals.
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    • Tracking your dosing doses.
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    Your total points determine your level — climb from Level 1 upward.
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    Achievement tiers: Bronze → Silver → Gold → Platinum, based on criteria thresholds (e.g., 7-day streak, 10 weight logs, 5 orders).
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    Track your stats: weight logged count, orders placed, referrals made, dosing tracked, and days active.
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    Unlock new achievements and see confetti celebrations when you hit milestones!
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Messaging & Support

Direct in-app communication with our support team. Receive automated order status notifications and resolve queries quickly.

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    Navigate to the Messages page from the navbar.
  2. 2
    View your conversation history with the support team.
  3. 3
    Send a new message — our team will respond during business hours.
  4. 4
    Receive automated notifications for order status changes (paid, shipped, completed).
  5. 5
    Messages have read receipts so you know when your message has been seen.
  6. 6
    Admin and sales rep users can also initiate messages to clients.
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Install the Mobile App (PWA)

Install NeoPep directly on your phone for a native-like experience — no app store needed.

  1. 1
    On the home page or any page, look for the "Install App" button.
  2. 2
    Click it and confirm the install prompt in your browser.
  3. 3
    The app will be added to your home screen / app drawer.
  4. 4
    Launch it like any native app — full screen, no browser chrome.
  5. 5
    Enjoy push notifications for order updates and dosing reminders.
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    The app stays up-to-date automatically — no manual updates needed.

Start Your Journey Today

Join NeoPep and experience peptide research, simplified.

NeoPep

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